html,
body {
    height: 100%;
    max-height: 100%;
    /* min-height: 100%; */
    overflow: hidden;
    -ms-overflow-style: -ms-autohiding-scrollbar;
    touch-action: manipulation;
    font-size: 18px;
}

body {
    font-family: "PingFang TC", "微軟正黑體", "Microsoft JhengHei", sans-serif;
    /* line-height: 30px; */
    background-color: #F4F5F6;
    background-color: white;
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
}

.ui-autocomplete {
    z-index: 9999 !important;
}

#lhc_livechat {
    height: 100%;
    overflow: hidden;
    /* height: 100%; */
    display: -ms-flexbox;
    display: flex;
    flex-direction: column;
}

.main-wrapper {
    width: 100%;
    flex-grow: 1;
    overflow: hidden;
    display: -ms-flexbox;
    display: flex;
    /* height: calc(100% - 40px); */
}

.chat-wrapper {
    flex-grow: 1;
    overflow: hidden;
    border-right: 1px solid #D9D9D9;
    position: relative;
    background-color: #dcf7f7;
    display: flex;
    flex-direction: column;
    z-index: 98;
}

.chat-message-container {
    flex-grow: 1;
    width: 100%;
    padding: 0 40px;
    overflow-y: auto;
    overflow-y: overlay;
    -ms-overflow-y: scroll;
}

.chat-messages {
    margin-top: 40px;
}

.chat-input-container {
    background: #dcf7f7;
    width: 100%;
    padding: 15px 20px;
    display: flex;
    flex-shrink: 0;
    position: relative;
    border-top: 1px solid #ccc;
}

.chat-input-buttons {
    display: inline-block;
    flex-shrink: 0;
    margin-right: 8px;
}

.chat-input-buttons button {
    border: 1px solid #19aec0;
    background-color: #19aec0;
    width: 48px;
    height: 48px;
    border-radius: 50%;
    outline: none;
    padding: 0;
    font-size: 16px;
}
.chat-input-buttons button:hover {
    background-color: #19aec0b3;
}

.chat-action-buttons {
    display: inline-block;
    /* display: none; */
    flex-shrink: 0;
    position: absolute;
    margin-right: 20px;
    top: -3px;
    right: 80px;
    color: #fff;
}

.chat-action-buttons button {
    border: 1px solid #fff;
    background-color: transparent;
    color: #fff;
    width: 36px;
    height: 36px;
    border-radius: 50%;
    outline: none;
    padding: 0;
}
.chat-action-buttons button:hover {
    background-color: rgba(0,0,0,0.1);
    border: 1px solid #fff;
    color: #fff;
}
.chat-action-buttons button.word-size-focus {
    background-color: rgba(0,0,0,0.2);
    border: 1px solid #fff;
    color: #fff;
}

button:focus {
    outline: none !important;
}

.mobile-menu-btn, .menu-btn {
    background: #19aec0;
    color: #fff;
}
.mobile-menu-btn{
    display: none;
}
.menu-btn{
    display: inline-block;
}
.ChatMessageFeedback {
    float: left;
    margin-top: 12px;
    margin-left: 106px;
    clear: both;
}
.mobile-menu-opened .mobile-menu-btn {
    background: #19aec0;
    color: #fff;
}

body:not(.mobile) .voice-input-panel {
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translateX(-50%) translateY(-50%);
    width: 360px;
    height: 360px;
    background-color: white;
    z-index: 100;
    border-radius: 12px;
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.3s;
}

body:not(.mobile).voice-input-opened .voice-input-panel {
    pointer-events: auto;
    visibility: visible;
    opacity: 1;
    transition: opacity 0.3s;
    padding-top: 60px;
}

.voice-input-close-btn {
    background: url('../img/close-circle.svg') no-repeat;
    width: 25px;
    height: 25px;
    position: absolute;
    top: 20px;
    right: 20px;
    cursor: pointer;
}

.voice-input-wrapper {
    display: flex;
    justify-content: center;
    align-items: center;
    overflow: hidden;
    position: relative;
    height: 100%;
}

.voice-input-txt {
    position: absolute;
    text-align: center;
    top: 54px;
    left: 0;
    color: #BFBFBF;
    font-size: 1.125rem;
    width: 100%;
    padding: 0 20px;
}

.voice-input-error {
    color: #F57F17;
}

.voice-input-panel-btn {
    background: url('../img/voice-input.svg') 50% 50% no-repeat;
}

.voice-input-opened .voice-input-panel-btn {
    background: url('../img/voice-input-active.svg') 50% 50% no-repeat;
}

.waveform-base {
    border: 0;
    background-color: rgba(34, 150, 243, 0.30);
    height: 1px;
    width: 100%;
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    margin: 0;
    left: 0;
}

#waveform-container {
    width: 100%;
    position: absolute;
    margin-top: 2px;
    opacity: 0.4;
    left: 0;
    top: 50%;
    transform: translateY(-50%);
}

.chat-input-form {
    flex-grow: 1;
}

.chat-input-form input {
    vertical-align: middle;
}

.chat-input-form .txt_input {
    height: 48px;
    width: calc(100% - 135px);
    padding: 12px 16px;
    font-size: 1rem;
    border: 2px solid #19aec0;
    border-radius: 4px 0 0 4px;
    outline: none;
    box-shadow: none;
    -webkit-appearance: none;
}

.chat-input-form .btn_send {
    height: 48px;
    width: 70px;
    border-radius: 0 4px 4px 0;
    outline: none;
    background-color: #19aec0;
    margin-left: -8px;
    border: none;
    color: white;
    letter-spacing: 3px;
    -webkit-appearance: none;
    font-size: 1.125rem;
}

.top {
    position: relative;
    height: 60px;
    min-height: 60px;
    line-height: 60px;
    padding-right: 40px;
    padding-left: 40px;
    background: #239C9C;
    background: linear-gradient(to bottom, #239C9C 0%, #7ED3DA 100%);
}

.top-logo span {
    margin-left: 0;
    font-size: 1.125rem;
    color: #fff;
    vertical-align: middle;
}
.top-logo img {    
    height: 30px;
    vertical-align: middle;
    margin-right: 10px;
}

.top-banner {
    background-color: #f8f8f8;
    line-height: 40px;
    font-size: 0.75rem;
    color: #7F7F7F;
    height: 40px;
    border-bottom: 1px solid #CCC;
    padding: 0 40px;
    transition: height 0.3s cubic-bezier(0.075, 0.82, 0.165, 1);
}

.top-banner.show {
    height: 40px;
    min-height: 40px;
    transition: height 0.3s cubic-bezier(0.075, 0.82, 0.165, 1);
}

.top-banner a {
    font-size: 0.875rem;
    color: #2dadad;
}

.top-banner img {
    margin-right: 14px;
    height: 20px;
    vertical-align: text-top;
}


/*==============================================
    MENU STYLES    
    =============================================*/

.sidebar-wrapper {
    background-color: #F8F8F8;
    overflow-y: auto;
    /*overflow-y: overlay;
    -ms-overflow-y: scroll;*/
    position: inherit;
    margin: 0px;
    flex-shrink: 0;
}

.sidebar {
    /*margin: 20px;
    margin-left: 19px;*/
    width: 320px;
    background-color: #F8F8F8;
    /*border-radius: 4px;*/
    box-sizing: border-box;
}

.sidebar .tabs {
    list-style: none;
    padding: 0;
    border-bottom: 1px solid #ccc;
    display: none;
}

.sidebar .tab {
    text-align: center;
    font-size: 1.125rem;
    color: #BFBFBF;
    height: 60px;
    line-height: 60px;
    position: relative;
    cursor: pointer;
    display: inline-block;
    margin-right: 20px;
}

.sidebar .tab:last-of-type {
    margin-right: 0;
}

.sidebar .tab.active {
    color: #2dadad;
}

.sidebar .tab.active:after {
    content: '';
    display: block;
    height: 2px;
    width: 100%;
    position: absolute;
    bottom: -1px;
    right: 0;
    left: 0;
    background-color: #2dadad;
}

.sidebar .tab-content-container {
    overflow: hidden;
}

.tab-content {
    display: none;
    /*margin-bottom: 40px;*/
}

.tab-content.active {
    display: block;
}

.tab-content section {
    margin-bottom: -18px;
    position: relative;
}

.tab-content section h4 {
    background: #19AEC0;
    background: linear-gradient(to right, #47b2b4 0%, #C7E4E4 100%);
    font-size: 1rem;
    font-weight: 700;
    color: #fff;
    margin: 0;
    padding: 10px 20px;
}

.tab-content section ul{
    padding: 15px 20px;
}

.icon-block-container {
    display: -ms-flexbox;
    display: flex;
    flex-wrap: wrap;
    align-content: space-between;
    list-style: none;
    margin: 0;
    padding: 0;
}

.icon-block-container a {
    outline: none;
}

.icon-block-container a:hover,
.icon-block-container a:focus {
    text-decoration: none;
}

.icon-block {
    width: 130px;
    height: 120px;
    margin-left: 18px;
    /*margin-bottom: 18px;*/
    padding: 10px;
    /*border: 1px solid #CCC;*/
    /*border-radius: 4px;*/
    text-align: center;
    cursor: pointer;
    line-height: 1em;
}

.icon-block:nth-child(2n+1) {
    margin-left: 0;
}

.icon-block img {
    width: 60px;
    height: 60px;
    display: block;
    margin: 0 auto;
}

.icon-block span {
    font-size: 1rem;
    color: #333;
    line-height: 1.2em;
}

.text-link-container {
    margin-left: 26px;
}

.question-clickable {
    color: #2dadad;
    font-size: 1rem;
    cursor: pointer;
}

.slide-indicator-container {
    position: absolute;
    display: none;
    height: 20px;
    width: 100%;
    text-align: center;
    /* background-color: red; */
    margin-top: -10px;
}

.slide-indicator {
    display: inline-block;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    margin: 0 1px;
    background-color: #c0c0c0;
}

.slide-indicator.active {
    background-color: darkslategray;
}

.voice-input-btn {
    height: 100px;
    width: 100px;
    border-radius: 50%;
    text-align: center;
    line-height: 100px;
    z-index: 99;
    -webkit-touch-callout: none;
    -webkit-user-select: none;
}

.voice-input-btn.active {
    background-color: rgba(34, 150, 243, 0.05);
}

.voice-input-btn img {
    /* height: 50px; */
    /* width: 50px; */
    pointer-events: none;
    height: 60%;
}


/*==============================================
    DASHBOARD STYLES    
    =============================================*/

.div-square {
    padding: 5px;
    border: 3px double #e1e1e1;
    -webkit-border-radius: 8px;
    -moz-border-radius: 8px;
    border-radius: 8px;
    margin: 5px;
}

.div-square>a,
.div-square>a:hover {
    color: #808080;
    text-decoration: none;
}


/*==============================================
    FOOTER STYLES     
    =============================================*/

.footer {
    background-color: #3891F9;
    width: 100%;
    color: #fff;
    padding: 20px 50px 20px 50px;
    padding-left: 20px;
}

button.btn_speaker {
  width: 36px;
  height: 36px;
  position: absolute;
  top: 50%;
  right: 150px;
  margin-top: -18px;
  border: 0;
  box-shadow: none;
  outline: none;
  cursor: pointer;
  /* float: right; */
  background: url(../img/speaker-on.svg) 50% 50% no-repeat;
  background-size: 24px 24px;
}

button.btn_speaker.speaker-off {
  background: url(../img/speaker-off.svg) 50% 50% no-repeat;
  background-size: 24px 24px;
}


.footer>a,
.footer>a:hover {
    color: #fff;
}

.avatar-wrapper {
    position: absolute;
}

.robot-avatar {
    width: 72px;
    height: 72px;
}

.avatar-name {
    position: absolute;
    width: 100%;
    text-align: center;
    margin-top: 0.2em;
    font-size: 14px;
}

.message-datetime {
    margin-left: 106px;
    float: left;
    color: #aaa;
    font-size: 0.9375rem;
    margin-top: 8px;
    line-height: 14px;
    clear: both;
    margin-bottom: 8px;
}

.by-user .message-datetime {
    margin-left: -25px;
    margin-right: 20px;
    float: right;
}

.message-row .msg {
    border: 2px solid #0CB2B0;
    border-radius: 12px;
    background-color: #fff;
    color: #4C4C4C;
    font-size: 1rem;
    padding: 10px 20px;
    line-height: 1.5em;
    word-break: break-word;
    word-wrap: break-word;
    font-family: "PingFang TC", "Microsoft JhengHei", sans-serif;
    margin-left: 86px;
    float: left;
    /*box-shadow: 0px 0px 6px rgba(0, 0, 0, 0.2);*/
}

.message-row .msg img {
    display: block;
    max-width: 100%;
}
.message-row .msg img.icon {
    display: inline-block;
    width: 20px;
    margin-right: 2px;
    vertical-align: middle;
}

.message-row .msg.swiper-scroll-container,.message-row .msg.buttons-container {
    border-color: rgba(255, 255, 255, 0);
    background-color: #dcf7f7;
}

.swiper-scroll-container .inline-msg, .buttons-container .inline-msg {
    border: 2px solid #0CB2B0;
    border-radius: 12px;
    background-color: #fff;
    color: #4C4C4C;
    font-size: 1rem;
    padding: 10px 20px;
    line-height: 1.5em;
    word-break: break-word;
    word-wrap: break-word;
    font-family: "PingFang TC", "Microsoft JhengHei", sans-serif;
    float: left;
    position: relative;
}

.swiper-scroll-container .inline-msg::before, .buttons-container .inline-msg::before {
    content:'';
    border-style: solid;
    border-width: 6px 11px 6px 1px;
    position: absolute;
    display: inline-block;
    left: -6px;
    top: 18px;
    width: 0px;
    height: 0px;
    border-color: #0CB2B0 #0CB2B0 transparent transparent;
    transform: rotate(225deg);
}

.swiper-scroll-container .inline-msg::after, .buttons-container .inline-msg::after {
    content: '';
    border-style: solid;
    border-width: 5px 10px 5px 0;
    position: absolute;
    display: inline-block;
    left: -4px;
    top: 20px;
    width: 0px;
    height: 0px;
    border-color: #fff #fff transparent transparent;
    transform: rotate(225deg);
}

.inline-msg+.swiper-container, .inline-msg+.buttons-message-container {
  clear: left;
}

.message-row.by-user {
    float: right;
    overflow: visible;
}

.message-row.by-user .msg {
    background-color: #4AAEE2;
    border: none;
    color: #fff;
    float: right;
    margin-right: 9px;
    margin-left: 10px;
}

.message-row.by-user .msg:after{
    content: '';
    border-style: solid;
    border-width: 5px 10px 5px 0;
    position: absolute;
    display: inline-block;
    right: 4px;
    top: 20px;
    width: 0px;
    height: 0px;
    border-color: #4AAEE2 #4AAEE2 transparent transparent;
    transform: rotate(45deg);
    /*box-shadow: 2px -2px 2px rgba(0, 0, 0, 0.08);*/
}

.col-lg-12 {
    padding-left: 0px;
    padding-right: 0px;
}

button.btn_close {
    background: url(../img/menu-close.png) 0 0 no-repeat;
}

button.btn_open, button.btn_close {
    width: 36px;
    height: 36px;
    position: absolute;
    top: 0;
    right: 20px;
    margin-top: 0;
    border: 0;
    box-shadow: none;
    outline: none;
    cursor: pointer;
    background-position: 50% 50%;
    background-size: 24px;
}

button.btn_help {
    width: 36px;
    height: 36px;
    position: absolute;
    top: 50%;
    right: 40px;
    margin-top: -18px;
    border: 0;
    box-shadow: none;
    outline: none;
    cursor: pointer;
    /* float: right; */
    background: url(../img/help.svg) 0 0 no-repeat;
    background-position: 50% 50%;
    background-size: 24px 24px;
}

button.btn_exit {
  width: 36px;
  height: 36px;
  position: absolute;
  top: 50%;
  right: 40px;
  margin-top: -18px;
  border: 0;
  box-shadow: none;
  outline: none;
  cursor: pointer;
  /* float: right; */
  background: url(../img/close.svg) 0 0 no-repeat;
  background-position: 50% 50%;
  background-size: 24px 24px;
}

.tooltip-inner {
    padding: 10px;
    width: 260px;
    max-width: 350px;
    text-align: left;
    background: rgba(64, 64, 64, 0.85);
    box-shadow: 0 1px 4px 0 rgba(0, 0, 0, 0.20);
    border-radius: 6px;
    font-size: 0.9375rem;
    color: #FFFFFF;
}

.tooltip.bottom .tooltip-arrow {
    border-bottom-color: rgba(64, 64, 64, 0.85);
}

.exit-wrapper {
  width: 100vw;
  height: 100vh;
  overflow-y: scroll;
  display: -ms-flexbox;
  display: flex;
  flex-direction: column;
  align-items: center;
}

.exit {
  width: 450px;
  min-height: 300px;
  flex: 0 0 auto;
  margin: auto;
  border-radius: 4px;
  background-color: white;
  padding: 30px 24px;
  box-shadow: 0 2px 8px 0 rgb(153, 153, 153);
}

.exit-header {
  font-size: 14px;
  color: #7F7F7F;
  border-bottom: 1px solid #CCC;
  position: relative;
}

.exit-header h4 {
  font-size: 18px;
  font-weight: 500;
  color: #2B93FC;
  margin: 0;
  text-align: center;
}

.exit-header .close-btn {
  display: inline-block;
  width: 24px;
  height: 24px;
  background: url('../img/close-circle.svg') 0 0 no-repeat;
  background-size: 24px 24px;
  background-position: 50% 50%;
  position: absolute;
  top: 0;
  right: 0;
  cursor: pointer;
}

.exit-header p {
  margin-bottom: 30px;
}

button.btn-primary {
  background-color: #19aec0;
  border-color: #19aec0;
}

@keyframes inputbox-anim {
    0% {
        transform: translateY(-8px);
    }
    50% {
        transform: translateY(-4px);
    }
    100% {
        transform: translateY(-8px);
    }
}

@keyframes inputbox-float-anim {
    100% {
        transform: translateY(-8px);
    }
}

@keyframes grid-icon-anim {
    0% {
        transform: translateX(-8px);
    }
    50% {
        transform: translateX(-4px);
    }
    100% {
        transform: translateX(-8px);
    }
}

@keyframes grid-icon-float-anim {
    100% {
        transform: translateX(-8px);
    }
}

.tip {
    position: absolute;
    display: inline-block;
    z-index: 100;
    box-shadow: 0 0 1px rgba(0, 0, 0, 0);
    transform: translateZ(0);
}

.tip.animated {
    animation-duration: .3s, 1.5s;
    animation-timing-function: ease-out, ease-in-out;
    animation-delay: .3s, .3s;
    animation-iteration-count: 1, infinite;
    animation-direction: normal, alternate;
    animation-fill-mode: forwards;
}

.grid-icon-tip {
    position: fixed;
    right: 420px;
}

.grid-icon-tip:after {
    bottom: calc(50% - 6px);
    right: -12px;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-left-color: #4C4C4C;
    /* border-left-color: red; */
    border-width: 6px;
}

.inputbox-tip {
    top: -65px;
    left: calc(50% - 190px);
}

.inputbox-tip:after {
    bottom: -12px;
    left: calc(50% - 6px);
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-top-color: #4C4C4C;
    border-width: 6px;
}

.overlay {
    position: absolute;
    width: 100vw;
    height: 100%;
    top: 0;
    left: 0;
    background: rgba(0, 0, 0, 0.2);
    z-index: 99;
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.3s;
}

.overlay.active {
    pointer-events: auto;
    visibility: visible;
    opacity: 1;
    transition: opacity 0.3s;
}

.tip-highlight {
    background: rgba(34, 150, 243, 0.20);
    border: 2px solid #FFF;
    position: absolute;
    z-index: 100;
}

.grid-icon-tip-highlight {
    width: 108px;
    height: 108px;
    border-radius: 4px;
}

.inputbox-tip-highlight {
    border-radius: 4px;
    width: calc(100% - 80px);
    height: 50px;
    left: 40px;
}

.tip-content {
    background-color: #4C4C4C;
    border-radius: 4px;
    color: white;
    font-size: 1rem;
    padding: 10px 20px;
    font-weight: 300;
    line-height: 1.6em;
}

.grid-icon-tip-content {
    width: 270px;
}

.inputbox-tip-content {
    width: 420px;
}

.skip-tips-btn {
    background: transparent;
    padding: 1px 20px;
    border: 2px solid #FFFFFF;
    border-radius: 8px;
    font-size: 1.125rem;
    line-height: 36px;
    color: #FFFFFF;
    position: absolute;
    bottom: 20px;
    right: 20px;
    z-index: 200;
    cursor: pointer;
    pointer-events: auto;
}

.tutorial-1 {
    display: none;
    opacity: 0;
}

.tutorial-2 {
    display: none;
    opacity: 0;
}

.tutorial-1.active {
    display: inline-block;
    opacity: 1;
    transition: opacity 1s linear;
}

.tutorial-2.active {
    display: inline-block;
    opacity: 1;
    transition: opacity 1s linear;
}

.itri-tooltip {
    position: absolute;
    display: none;
    width: 114px;
    height: auto;
    background: #4C4C4C;
    box-shadow: 0 1px 4px 0 rgba(0, 0, 0, 0.20);
    border-radius: 4px;
    font-size: 0.9375rem;
    line-height: 20px;
    color: #FFFFFF;
    top: 50%;
    margin-top: 24px;
    right: 30px;
    padding: 10px 15px;
    z-index: 1;
}

button.btn_help:hover+.itri-tooltip {
    display: inline-block;
}

button.btn_open:hover+.itri-tooltip-open, button.btn_close:hover+.itri-tooltip-close {
    display: inline-block;
}

.itri-tooltip-open, .itri-tooltip-close {
    position: absolute;
    display: none;
    width: 100px;
    height: auto;
    background: #4C4C4C;
    box-shadow: 0 1px 4px 0 rgba(0, 0, 0, 0.20);
    border-radius: 4px;
    font-size: 0.9375rem;
    line-height: 20px;
    color: #FFFFFF;
    top: 18px;
    margin-top: 24px;
    right: 10px;
    padding: 10px 15px;
    z-index: 1;
    text-align: center;
}

.itri-tooltip:after, .itri-tooltip-open:after, .itri-tooltip-close:after {
    bottom: 100%;
    right: 22px;
    border: solid transparent;
    content: " ";
    height: 0;
    width: 0;
    position: absolute;
    pointer-events: none;
    border-color: rgba(136, 183, 213, 0);
    border-bottom-color: #4C4C4C;
    border-width: 6px;
}

.message-row {
    position: relative;
    margin-bottom: 40px;
    /*overflow: hidden;*/
    clear: both;
}

.message-row a {
    color: #2dadad;
    font-size: 1rem;
    cursor: pointer;
}

.message-row a:hover {
    color: #009999;
    text-decoration: none;
}

.message-row.by-robot {
    min-height: 5.8rem;
}

.message-row.by-robot:nth-child(2){
    margin-top: -3rem;
}

.message-row.by-robot .msg {
    margin-right: 10px;
}
.message-row.by-robot .msg:before{
    content: '';
    border-style: solid;
    border-width: 6px 11px 6px 1px;
    position: absolute;
    display: inline-block;
    left: 81px;
    top: 18px;
    width: 0px;
    height: 0px;
    border-color: #0CB2B0 #0CB2B0 transparent transparent;
    transform: rotate(225deg);
    /*box-shadow: 2px -2px 2px rgba(0, 0, 0, 0.08);*/
}
.message-row.by-robot .msg:after{
    content: '';
    border-style: solid;
    border-width: 5px 10px 5px 0;
    position: absolute;
    display: inline-block;
    left: 83px;
    top: 20px;
    width: 0px;
    height: 0px;
    border-color: #fff #fff transparent transparent;
    transform: rotate(225deg);
    /*box-shadow: 2px -2px 2px rgba(0, 0, 0, 0.08);*/
}

.message-row.by-robot .msg.swiper-scroll-container::before,.message-row.by-robot .msg.buttons-container::before {
    display: none;
}

.message-row.by-robot .msg.swiper-scroll-container::after,.message-row.by-robot .msg.buttons-container::after {
    display: none;
}

.message-row.by-robot.swiper {
    margin-right: -40px;
}

.swiper .buttons-message-container {
    /* padding-right: 84px; */
    padding-right: 316px;
}

.buttons-message-container {
    /* margin-left: 86px; */
    margin-left: 0px;
    float: left;
    display: -ms-flexbox;
    display: flex;
    overflow: visible;
    padding: 5px 0;
}

.buttons-message-block {
    width: 232px;
    min-width: 232px;
    padding: 10px 20px;
    border-radius: 12px;
    background-color: #fff;
    color: #4C4C4C;
    font-size: 1rem;
    display: inline-block;
    margin-right: 14px;
    /*box-shadow: 0px 0px 6px rgba(0, 0, 0, 0.2);*/
}

.buttons-message-block:last-of-type {
    margin-right: 0;
}

.long-msg{
    width: auto;
    min-width: auto;
    max-width: 400px;
}
.msg-block{
    display: block;
    margin: 10px 0;
    height: 10px;
    clear: both;
}

.buttons-message-block .request-txt,
.buttons-message-block .img-wrapper {
    margin: -10px -20px;
    margin-bottom: 0;
    height: 128px;
    overflow: hidden;
    border-radius: 12px 12px 0 0;
    border: 2px solid #0CB2B0; 
    border-bottom: transparent;
    padding: 12px;
    background: #fff;
}
.buttons-message-block .request-txt{
    height: auto;
}

.buttons-message-block .img-wrapper img {
    width: 100%;
}

.buttons-message-block .description {
    background-color: white;
    color: #7F7F7F;
    font-size: 0.875rem;
    margin: -10px -20px 0px -20px;
    padding: 10px 20px;
    border-bottom: transparent;
    border-left: 2px solid #0CB2B0;
    border-right: 2px solid #0CB2B0;
    white-space: normal;
    text-align: center;
}

.buttons-message-block .top-description {
    border-top: 2px solid #0CB2B0;
    border-radius: 12px 12px 0 0;
}

.buttons-message-block .description h4 {
    color: #00407e;
    font-size: 1rem;
    font-weight: bold;
    line-height: 1.5em;
    margin: 0;
}

.buttons-message-block ul img {
    width: 20px;
    margin-right: 5px;
    margin-left: -10px;
}

.buttons-message-block ul {
    list-style: none;
    padding: 0;
    background-color: #F2F7F7;
    margin: 0 -20px -10px -20px;
    border: 2px solid #0CB2B0;
    border-top: transparent;
    border-radius: 0 0 12px 12px;
}

.buttons-message-block ul li {
    border-top: 1px solid #ddd;
    min-height: 40px;
    text-align: center;
    line-height: 1.5em;
    padding: 7px;
}
.buttons-message-block ul li.two-lines {
    line-height: 1.9em;
}

.swiper-scroll-container {
    overflow-x: scroll;
    -webkit-overflow-scrolling: touch;
    -ms-overflow-style: none;
    position: relative;
}

.swiper-scroll-container::-webkit-scrollbar {
    display: none;
}

.swiper-control-button {
    width: 36px;
    height: 36px;
    border-radius: 18px;
    background-color: #FD9C2B;
    position: absolute;
    top: calc(50% - 18px);
    cursor: pointer;
    z-index: 10;
    display: none;
}

.swiper-control-button.prev {
    left: 34px;
    background-image: url('../img/arrow.svg');
    background-repeat: no-repeat;
    background-position: 44% 50%;
    background-size: 10px 16px;
}

.swiper-control-button.next {
    right: 40px;
    background-image: url('../img/arrow.svg');
    background-repeat: no-repeat;
    background-position: 44% 50%;
    background-size: 10px 16px;
    -moz-transform: scaleX(-1);
    -o-transform: scaleX(-1);
    -webkit-transform: scaleX(-1);
    transform: scaleX(-1);
    filter: FlipH;
    -ms-filter: "FlipH";
}

/* .swiper-scroll-container {
    overflow-x: auto;
    overflow-y: hidden;
    //white-space: nowrap;
    -webkit-overflow-scrolling: touch;
    -webkit-scroll-snap-type: mandatory;
    -ms-scroll-snap-type: mandatory;
    scroll-snap-type: mandatory;
    scroll-padding-left: 86px;
} */

.swiper-scroll-container {
  overflow-x: scroll;
  overflow-y: hidden;
  -webkit-overflow-scrolling: touch;
  -webkit-scroll-snap-type: mandatory;
  -ms-scroll-snap-type: mandatory;
  scroll-snap-type: mandatory;
  scroll-padding-left: 86px;
  float: none !important;
  background: none !important;
  box-shadow: none !important;
}

@-moz-document url-prefix() {
    .swiper-scroll-container {
        scroll-snap-points-x: repeat(246px);
    }
}

.swiper .buttons-message-block {
    scroll-snap-align: start;
    background-color: transparent;
}

.survey-wrapper {
    width: 100vw;
    height: 100vh;
    overflow-y: scroll;
    display: -ms-flexbox;
    display: flex;
    flex-direction: column;
    align-items: center;
}

.survey {
    width: 517px;
    min-height: 300px;
    flex: 0 0 auto;
    margin: auto;
    border-radius: 4px;
    background-color: white;
    padding: 30px 24px;
    box-shadow: 0 2px 8px 0 rgb(153, 153, 153);
}

.survey-header {
    font-size: 0.9375rem;
    color: #7F7F7F;
    border-bottom: 1px solid #CCC;
    position: relative;
}

.survey-header h4 {
    font-size: 1.125rem;
    font-weight: 500;
    color: #2dadad;
    margin: 0;
}

.survey-header .close-btn {
    display: inline-block;
    width: 18px;
    height: 18px;
    background: url('../img/close-circle.svg') 0 0 no-repeat;
    background-size: 18px 18px;
    background-position: 50% 50%;
    position: absolute;
    top: 0;
    right: 0;
    cursor: pointer;
}

.survey-header img {
    width: 75px;
    height: 75px;
    margin: 0 auto;
    display: block;
}

.survey-header p {
    margin-bottom: 30px;
}

.survey-link {
    text-align: center;
    font-size: 1.125rem;
    color: #BFBFBF;
    position: relative;
    cursor: pointer;
    display: inline-block;
}

.scale-label-container {
    color: #7F7F7F;
    font-size: 0.875rem;
    position: relative;
    height: 14px;
    margin-top: 14px;
}

.scale-label-container span {
    position: absolute;
    right: 0;
}

.scale-label-container span:first-child {
    right: 210px;
}

button.speaker {
    background: url('../img/speaker.svg');
    background-size: 100% 16px !important;
    width: 16px !important;
    height: 16px !important;
    border: none;
    outline: none;
    vertical-align: middle;
    margin: 5px;
}

.survey-question-container {
    display: flex;
    flex-wrap: wrap;
}

.survey-question {
    width: 45%;
    color: #4C4C4C;
    font-size: 0.9375rem;
    line-height: 1.6em;
    margin-top: 20px;
}

 .top .btn_speaker {
    right: 65px;
  }

.survey-scale {
    display: flex;
    width: 55%;
    margin-top: 20px;
    align-items: center;
}

.survey-scale .scale-label {
    font-size: 12px;
    color: #7F7F7F;
    display: none;
}

.survey-scale .radio-button-wrapper {
    position: relative;
    padding: 1px;
    display: block;
    width: 16px;
    height: 16px;
    flex-grow: 1;
    text-align: center;
}

.survey-scale input[type="radio"] {
    position: absolute;
    left: calc(50% - 8px);
    width: 16px;
    height: 16px;
    margin: 0;
    opacity: 0;
    cursor: pointer;
}

.survey-scale .radio-button {
    position: absolute;
    left: calc(50% - 8px);
    width: 16px;
    height: 16px;
    box-shadow: 0 0 0 2px #D9D9D9;
    border: 3px solid white;
    background-color: white;
    border-radius: 50%;
    cursor: pointer;
}

.survey-scale input[type="radio"]:checked+.radio-button {
    box-shadow: 0 0 0 2px #19aec0;
    border: 3px solid white;
    background-color: #19aec0;
}

.survey .submit-button-wrapper {
    width: 100%;
    text-align: center;
}

.survey input[type="submit"] {
    border: none;
    border-radius: 4px;
    background-color: #19aec0;
    color: white;
    width: 194px;
    height: 32px;
    display: block;
    margin: 50px auto 20px auto;
    font-weight: normal;
    letter-spacing: 3px;
}

._bubble_loading__dot {
  position: relative;
  width: 8px;
  height: 8px;
  margin-right: 2px;
  display: inline-block;
  background-color: #6E6E6E;
  border-radius: 50%;
  -webkit-animation-name: lodingAni;
  animation-name: lodingAni;
  -webkit-animation-duration: 1s;
  animation-duration: 1s;
  -webkit-animation-timing-function: ease-in-out;
  animation-timing-function: ease-in-out;
  -webkit-animation-iteration-count: infinite;
  animation-iteration-count: infinite; 
}
._bubble_loading__dot--1 {
    -webkit-animation-delay: 0;
    animation-delay: 0; 
}
._bubble_loading__dot--2 {
    -webkit-animation-delay: .3s;
    animation-delay: .3s;
}
._bubble_loading__dot--3 {
    -webkit-animation-delay: .6s;
    animation-delay: .6s; 
}

/*==============================================
    MEDIA QUERIES     
    =============================================*/
    
@media (min-width: 801px){
.voice-input-panel {
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translateX(-50%) translateY(-50%);
    width: 360px;
    height: 360px;
    background-color: white;
    z-index: 100;
    border-radius: 12px;
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.3s;
}

.voice-input-opened .voice-input-panel {
    pointer-events: auto;
    visibility: visible;
    opacity: 1;
    transition: opacity 0.3s;
    padding-top: 60px;
}
}

@media (max-width: 800px) {
    .top {
        height: 40px;
        min-height: 40px;
        line-height: 40px;
        padding: 0;
    }
    .top .btn_help {
        display: none;
    }
    .top .btn_open {
        display: none;
    }
    .top .btn_close {
        display: none;
    }
    .top .top-logo {
        text-align: center;
    }
    .top .top-logo img {
        height: 20px;
    }
    .top-banner.show {
        height: 0;
        min-height: 0;
    }
    .main-wrapper {
        flex-direction: column;
    }
    .chat-message-container {
        padding: 0 16px;
        width: 100vw;
        -webkit-overflow-scrolling: touch;
    }
    .chat-messages {
        margin-top: 26px;
    }
    .robot-avatar {
        width: 48px;
        height: 48px;
    }

    .message-row {
        /*overflow: hidden;*/
    }
    .message-row .msg {
        margin-left: 62px;
        padding: 5px 10px;
    }
    .message-row .msg:before {
        left: 52px;
    }
    .message-row.by-robot {
        min-height: 3.5rem;
    }
    .message-row.by-robot:nth-child(2){
        margin-top: -1.8rem;
    }
    
    .message-row.by-robot>.msg:before {
        left: 57px;
    }
    .message-row.by-robot>.msg:after {
        left: 59px;
        top: 19px;
    }
    .message-row.by-user>.msg:after {
        top: 13px;
    }
    .message-datetime {
        margin-left: 72px;
    }
    .buttons-message-container {
        /* margin-left: 62px; */
        margin-left: 0px;
    }
    .chat-input-container {
        padding: 15px;
    }
    .menu-btn{
        display: none;
    }
    .mobile-menu-btn {
        display: inline-block;
    }
    .mobile-menu-opened .chat-input-container,
    .voice-input-opened .chat-input-container {
        z-index: 99;
    }
    .chat-action-buttons {
        display: none;
    }
    button.btn_open, button.btn_close {
        display: none;
    }
    .chat-input-buttons {
        display: inline-block;
    }
    .sidebar-wrapper {
        width: 100vw;
        height: 0;
        flex-shrink: 0;
        transition: height 0.3s;
        position: relative;
        display: block !important;
    }
    .mobile-menu-opened .sidebar-wrapper {
        height: 460px;
        transition: height 0.3s;
        background-color: #EEEEEE;
        z-index: 98;
        display: block !important;
    }
    .sidebar {
        margin: 0;
        width: 100vw;
        padding: 0;
    }
    .sidebar .tabs {
        padding: 0 20px;
        display: none;
        margin: 0;
    }
    .sidebar .tab {
        height: 40px;
        line-height: 40px;
        display: inline-block;
        margin-right: 10px;
    }
    .tab-content {
        margin-bottom: 0;
    }
    .slide-container {
        overflow-x: auto;
        overflow-y: hidden;
        white-space: nowrap;
        -webkit-overflow-scrolling: touch;
        -webkit-scroll-snap-type: mandatory;
        -ms-scroll-snap-type: mandatory;
        scroll-snap-type: mandatory;
        /* older spec implementation */
        -webkit-scroll-snap-destination: 0% 100%;
        -ms-scroll-snap-destination: 0% 100%;
        scroll-snap-destination: 0% 100%;
        -webkit-scroll-snap-points-x: repeat(100%);
        -ms-scroll-snap-points-x: repeat(100%);
        scroll-snap-points-x: repeat(100%);
        padding-left: 0;
        padding-right: 0;
        margin-bottom: 0;
    }
    .sidebar section {
        display: inline-block;
        width: 100%;
        vertical-align: top;
        scroll-snap-align: start;
        padding: 0;
        margin-bottom: 20px;
    }
    .icon-block-container {
        display: grid;
        grid-template-columns: repeat(2, 1fr);
        grid-auto-flow: row;
        grid-gap: 14px;
    }
    .icon-block {
        margin: 0;
        width: auto;
        height: 90px;
        padding: 4px;
    }
    .icon-block img {
        width: 50px;
        height: 50px;
        display: block;
        margin: 0 auto;
    }
    .slide-indicator-container {
        display: block;
    }
    .voice-input-panel {
        width: 100vw;
        height: 0;
        flex-shrink: 0;
        transition: height 0.3s;
    }
    .voice-input-opened .voice-input-panel {
        height: 330px;
        transition: height 0.3s;
        background-color: white;
    }
    .voice-input-close-btn {
        display: none;
    }
    .survey {
        width: calc(100vw - 64px);
        padding: 20px 16px;
    }
    .survey-header p {
        margin-bottom: 12px;
        line-height: 1.6em;
    }
    .survey .scale-label-container {
        display: none;
    }
    .survey-question {
        width: 100%;
    }
    .survey-scale {
        width: 100%;
        margin-top: 12px;
    }
    .survey-scale .scale-label {
        display: block;
    }
    .survey input[type="submit"] {
        height: 42px;
        margin: 30px auto 0 auto;
        letter-spacing: 3px;
    }
    .swiper-control-button {
        display: block;
    }
    .message-row.by-robot.swiper {
        margin-right: -16px;
        padding: 2px 0;
    }
    .swiper .buttons-message-container {
        padding-right: 16px;
    }
    button.btn_exit {
    right: 0px;
  }
  .exit {
    width: calc(100vw - 32px);
    padding: 20px 16px;
  }
  .sticker {
    width: calc(100vw - 16px);
    padding: 20px 4px;
  }
  .chat-control-stop {
    display: none !important;
  }
  /* #username { 文字太長會遮到文字，看要不要改
    font-size: 12px;
  } */
}

/*==============================================
  Swiper.js customized
  =============================================*/
.swiper-slide {
  width: 232px;
}

.swiper-button-prev.swiper-button-disabled, .swiper-button-next.swiper-button-disabled {
  opacity: 0 !important;
}

.swiper-button-prev:after, .swiper-button-next:after {
  content: none;
}

.swiper-button {
  width: 36px;
  height: 36px;
  border-radius: 18px;
  background-color: #19aec0;
  cursor: pointer;
  z-index: 10;
  background-image: url('../img/arrow.svg');
}

.swiper-button-prev {
  background-repeat: no-repeat;
  background-position: 44% 50%;
  background-size: 10px 16px;
}

.swiper-button-next {
  background-repeat: no-repeat;
  background-position: 44% 50%;
  background-size: 10px 16px;
  -moz-transform: scaleX(-1);
  -o-transform: scaleX(-1);
  -webkit-transform: scaleX(-1);
  transform: scaleX(-1);
  filter: FlipH;
  -ms-filter: "FlipH";
}